The Usual Suspects

Our values

We speak. We listen. We act.
We look out for each other, we are a team.
We wear our customer's shoes.
We create Luxury experiences.
We are not lazy.

What makes us different

We dont cover things up

We monitor the quality of the work done, making sure we achieve the very high standards we are renowned for. Our Quality Monitoring Manager checks our standards and monitors performance, conduct and presentation.


We look out for each other. We are a team.

We think our main difference is that we invest heavily in making sure all of our people have the right attitude, skills and guest focus. We have a dedicated training and development manager and follow a detailed training programme.